During this COVID-19 crisis, business hours are by appointment only. We continue to work on client transfers, and we can accept new media transfers at our office (while adhering to social distancing protocols), but ask that you call beforehand as our staff will not always be present during regular business hours. You can also mail your media to our head office in Kelowna, and we can mail it back to you once completed. Please call 778-858-3377 if you have any questions. We appreciate your understanding and continued support.